Question 1

Why is Debutify AI better than other themes?

Accepted Answer

Debutify AI Theme goes beyond beautiful design—it’s built to drive real business results. With over 100+ built-in widgets and sections, you can optimize your store’s performance, boost engagement, and improve conversions without relying on multiple third-party apps.

Question 2

Do you offer a free trial?

Accepted Answer

Yes. You may try the Debutify reviews app Pro plan for free for 30 days. The free trial starts as soon as you download and install the app. After the trial period ends, you will be automatically downgraded to the free plan.

Question 3

Can I customize the Debutify AI Theme?

Accepted Answer

Yes! All plans allow you to customize colors, fonts, layout, and more—no coding needed. Paid plans unlock even more advanced customization options to perfectly align your store with your brand.

Question 4

Can we integrate Debutify Reviews with any eCommerce platforms?

Accepted Answer

Debutify Reviews is currently only available for Shopify.

Question 5

What languages do you support?

Accepted Answer

Debutify Reviews is currently only available in English. We are further improving this feature to support more languages in the future.

Question 6

What are Debutify Widgets & Sections?

Accepted Answer

Previously called Add-Ons, Debutify Widgets & Sections are our built-in tools designed to seamlessly enhance your store without slowing it down. With over 100+ to choose from—like sticky add-to-cart, quantity breaks, and more—you can mix, match, and manage them easily with just a few clicks.

Question 7

How can I integrate Debutify Reviews with Debutify Theme?

Accepted Answer

To integrate Debutify Reviews in the Debutify theme: 1. In Shopify admin, under Online Store, click on Themes. 2. Select your Debutify Shopify theme and click on Customize. 3. Click on Theme settings. 4. Click on Integrations. 5. Select Debutify Reviews from the list of review apps. 6. To enable the reviews app, click on Theme settings. 7. Select App Embeds. 8. Under App Embeds, turn on Debutify Reviews.

Question 8

Are there regular updates?

Accepted Answer

Absolutely. Our developers consistently improve Debutify AI with new features, widgets, sections, and performance enhancements. You can submit feedback or request features via the Debutify Roadmap . Enterprise plan users receive priority for feature requests.

Question 9

Can I change the color of the stars to match my store’s theme?

Accepted Answer

Yes, you can. To do this: 1. From the Dashboard, click on Settings. 2. Click on Widget Customization. 3. Click on the color or add a HEX code to change the color. 4. Click Save to confirm the new color. 5. Note the new color in the Widget.

Question 10

Can I get support if I use an older version of the theme?

Accepted Answer

Yes, depending on your plan. Enterprise users get priority support for up to three previous versions. Professional and Growth plan users must be on the latest version to receive support. Support includes: Email support Live chat support Screen share support (Enterprise only) Live meeting (Enterprise only) Development support (Enterprise only) Priority assistance (Enterprise only)

Question 11

Can I filter reviews with improper language?

Accepted Answer

Yes. Debutify Reviews has a profanity filter which allows store owners to censor or hide reviews with improper language.

Question 12

Can I switch to a different plan?

Accepted Answer

Yes. You can upgrade, downgrade, or change your plan anytime through your Debutify Login Portal. Changes take effect immediately.

Question 13

Can I import my product reviews from other apps to Debutify Reviews?

Accepted Answer

Yes, you can import reviews from Loox, Yotpo, Aliexpress, Judge.me, Loox, Yotpo, and other review apps to Debutify Reviews. You can find this option by going to your review dashboard and clicking Import & Export Reviews.

Question 14

Is customer service available at all times?

Accepted Answer

Customer support is available for all paid plans during business hours, Monday to Friday, 9 a.m. to 5 p.m. UTC. Enterprise users receive priority support and access to advanced assistance options.

Question 15

Can I customize the review request emails?

Accepted Answer

Yes, you can customize any of our pre-built templates or create your own from scratch.

Question 16

Why isn’t Debutify AI listed on the Shopify Theme Store?

Accepted Answer

Debutify AI operates outside the Shopify Theme Store to deliver a more flexible, conversion-focused experience. This approach allows us to innovate faster, offer more advanced features, and maintain full control over our platform—giving you more value without limitations.

Question 17

Is Debutify AI Theme safe to use?

Accepted Answer

Yes. Debutify AI only requests necessary permissions (such as "manage permissions") to integrate with your Shopify store. It does not access your customer data and complies with Shopify’s app security standards.

Question 18

Can I create a customized plan?

Accepted Answer

Yes. We offer custom plans tailored to your business needs. Contact us directly to discuss your requirements and we’ll help you create the ideal setup.

Question 19

What is the Debutify Custom App?

Accepted Answer

The Debutify Custom App is an optional app you can install and configure to access advanced features like enhanced analytics, customer insights, reviews integration, and extended AI Store Builder capabilities. It expands the Debutify ecosystem to support deeper store optimization and performance.

Frequently Asked Questions

Why is Debutify AI better than other themes?

Can I customize the Debutify AI Theme?

What are Debutify Widgets & Sections?

Are there regular updates?

Can I get support if I use an older version of the theme?

Can I switch to a different plan?

Is customer service available at all times?

Why isn’t Debutify AI listed on the Shopify Theme Store?

Is Debutify AI Theme safe to use?

Can I create a customized plan?

What is the Debutify Custom App?

Have more questions?

Book a free demo

Contact us for assistance

Performance You Can Count On

Empowering brands globally

Ready to save $3,000+/year while growing your store faster?

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Support

Frequently Asked Questions

Why is Debutify AI better than other themes?

Can I customize the Debutify AI Theme?

What are Debutify Widgets & Sections?

Are there regular updates?

Can I get support if I use an older version of the theme?

Can I switch to a different plan?

Is customer service available at all times?

Why isn’t Debutify AI listed on the Shopify Theme Store?

Is Debutify AI Theme safe to use?

Can I create a customized plan?

What is the Debutify Custom App?

Have more questions?

Book a free demo

Contact us for assistance

Performance You Can Count On

Empowering brands globally

Ready to save $3,000+/year while growing your store faster?